|
Home Network Security
This document gives home users an overview of the security risks and
countermeasures associated with Internet connectivity, especially in the
context of “always-on” or broadband access services (such as cable
modems and DSL). However, much of the content is also relevant to
traditional dial-up users (users who connect to the Internet using a
modem).
Introduction
-
Computer security
-
What is computer security?
-
Why
should I care about computer security?
-
Who
would want to break into my computer at home?
-
How
easy is it to break into my computer?
-
Technology
-
What
does "broadband" mean?
-
What
is cable modem access?
-
What
is DSL access?
-
How
are broadband services different from traditional dial-up
services?
-
How
is broadband access different from the network I use at work?
-
What
is a protocol?
-
What
is IP?
-
What
is an IP address?
-
What
are static and dynamic addressing?
-
What
is NAT?
-
What
are TCP and UDP ports?
-
What
is a firewall?
-
What
does antivirus software do?
-
Computer
security risks to home users
-
What
is at risk?
-
Intentional
misuse of your computer
-
Trojan
horse programs
-
Back
door and remote administration programs
-
Denial
of service
-
Being
an intermediary for another attack
-
Unprotected
Windows shares
-
Mobile
code (Java, JavaScript, and ActiveX)
-
Cross-site
scripting
-
Email
spoofing
-
Email-borne
viruses
-
Hidden
file extensions
-
Chat
clients
-
Packet
sniffing
-
Accidents
and other risks
-
Disk
failure
-
Power
failure and surges
-
Physical
theft
-
Actions
home users can take to protect their computer systems
-
Consult
your system support personnel if you work from home
-
Use
virus protection software
-
Use
a firewall
-
Don’t
open unknown email attachments
-
Don’t
run programs of unknown origin
-
Disable
hidden filename extensions
-
Keep
all applications (including your operating system) patched
-
Turn
off your computer or disconnect from the network when not in use
-
Disable
Java, JavaScript, and ActiveX if possible
-
Disable
scripting features in email programs
-
Make
regular backups of critical data
-
Make
a boot disk in case your computer is damaged or compromised
Back to networking.

-
Computer security
-
What is computer security?
Computer security is the process of preventing and detecting
unauthorized use of your computer. Prevention measures help you to
stop unauthorized users (also known as "intruders") from
accessing any part of your computer system. Detection helps you to
determine whether or not someone attempted to break into your
system, if they were successful, and what they may have done.
-
Why should I care about computer security?
We use computers for everything from banking and investing to
shopping and communicating with others through email or chat
programs. Although you may not consider your communications
"top secret," you probably do not want strangers reading
your email, using your computer to attack other systems, sending
forged email from your computer, or examining personal information
stored on your computer (such as financial statements).
-
Who would want to break into my computer at home?
Intruders (also referred to as hackers, attackers, or crackers)
may not care about your identity. Often they want to gain control
of your computer so they can use it to launch attacks on other
computer systems.
Having control of your computer gives them the ability to hide
their true location as they launch attacks, often against
high-profile computer systems such as government or financial
systems. Even if you have a computer connected to the Internet
only to play the latest games or to send email to friends and
family, your computer may be a target.
Intruders may be able to watch all your actions on the
computer, or cause damage to your computer by reformatting your
hard drive or changing your data.
-
How easy is it to break into my computer?
Unfortunately, intruders are always discovering new
vulnerabilities (informally called "holes") to exploit
in computer software. The complexity of software makes it
increasingly difficult to thoroughly test the security of computer
systems.
When holes are discovered, computer vendors will usually
develop patches to address the problem(s). However, it is up to
you, the user, to obtain and install the patches, or correctly
configure the software to operate more securely. Most of the
incident reports of computer break-ins received at the CERT/CC
could have been prevented if system administrators and users kept
their computers up-to-date with patches and security fixes.
Also, some software applications have default settings that
allow other users to access your computer unless you change the
settings to be more secure. Examples include chat programs that
let outsiders execute commands on your computer or web browsers
that could allow someone to place harmful programs on your
computer that run when you click on them.
[ Back to top ]
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Technology
This section provides a basic introduction to the technologies that
underlie the Internet. It was written with the novice end-user in mind
and is not intended to be a comprehensive survey of all Internet-based
technologies. Subsections provide a short overview of each topic. This
section is a basic primer on the relevant technologies. For those who
desire a deeper understanding of the concepts covered here, we include
links to additional information.
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What does broadband mean?
"Broadband" is the general term used to refer to
high-speed network connections. In this context, Internet
connections via cable modem and Digital Subscriber Line (DSL) are
frequently referred to as broadband Internet connections.
"Bandwidth" is the term used to describe the relative
speed of a network connection -- for example, most current dial-up
modems can support a bandwidth of 56 kbps (thousand bits per
second). There is no set bandwidth threshold required for a
connection to be referred to as "broadband", but it is
typical for connections in excess of 1 Megabit per second (Mbps)
to be so named.
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What is cable modem access?
A cable modem allows a single computer (or network of
computers) to connect to the Internet via the cable TV network.
The cable modem usually has an Ethernet LAN (Local Area Network)
connection to the computer, and is capable of speeds in excess of
5 Mbps.
Typical speeds tend to be lower than the maximum, however,
since cable providers turn entire neighborhoods into LANs which
share the same bandwidth. Because of this
"shared-medium" topology, cable modem users may
experience somewhat slower network access during periods of peak
demand, and may be more susceptible to risks such as packet
sniffing and unprotected windows shares than users with other
types of connectivity. (See the "Computer
security risks to home users" section of this document.)
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What is DSL access?
Digital Subscriber Line (DSL) Internet connectivity, unlike
cable modem-based service, provides the user with dedicated
bandwidth. However, the maximum bandwidth available to DSL users
is usually lower than the maximum cable modem rate because of
differences in their respective network technologies. Also, the
"dedicated bandwidth" is only dedicated between your
home and the DSL provider's central office -- the providers offer
little or no guarantee of bandwidth all the way across the
Internet.
DSL access is not as susceptible to packet sniffing as cable
modem access, but many of the other security risks we'll cover
apply to both DSL and cable modem access. (See the "Computer
security risks to home users" section of this document.)
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How are broadband services different from traditional dial-up
services?
Traditional dial-up Internet services are sometimes referred to
as "dial-on-demand" services. That is, your computer
only connects to the Internet when it has something to send, such
as email or a request to load a web page. Once there is no more
data to be sent, or after a certain amount of idle time, the
computer disconnects the call. Also, in most cases each call
connects to a pool of modems at the ISP, and since the modem IP
addresses are dynamically assigned, your computer is usually
assigned a different IP address on each call. As a result, it is
more difficult (not impossible, just difficult) for an attacker to
take advantage of vulnerable network services to take control of
your computer.
Broadband services are referred to as "always-on"
services because there is no call setup when your computer has
something to send. The computer is always on the network, ready to
send or receive data through its network interface card (NIC).
Since the connection is always up, your computer’s IP address
will change less frequently (if at all), thus making it more of a
fixed target for attack.
What’s more, many broadband service providers use well-known
IP addresses for home users. So while an attacker may not be able
to single out your specific computer as belonging to you, they may
at least be able to know that your service providers’ broadband
customers are within a certain address range, thereby making your
computer a more likely target than it might have been otherwise.
The table below shows a brief comparison of traditional dial-up
and broadband services.
|
|
Dial-up
|
Broadband
|
|
Connection type
|
Dial on demand
|
Always on
|
|
IP address
|
Changes on each call
|
Static or infrequently changing
|
|
Relative connection speed
|
Low
|
High
|
|
Remote control potential
|
Computer must be dialed in to control remotely
|
Computer is always connected, so remote control can
occur anytime
|
|
ISP-provided security
|
Little or none
|
Little or none
|
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Table 1: Comparison of
Dial-up and Broadband Services
|
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How is broadband access different from the network I use at
work?
Corporate and government networks are typically protected by
many layers of security, ranging from network firewalls to
encryption. In addition, they usually have support staff who
maintain the security and availability of these network
connections.
Although your ISP is responsible for maintaining the services
they provide to you, you probably won’t have dedicated staff on
hand to manage and operate your home network. You are ultimately
responsible for your own computers. As a result, it is up to you
to take reasonable precautions to secure your computers from
accidental or intentional misuse.
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What is a protocol?
A protocol is a well-defined specification that allows
computers to communicate across a network. In a way, protocols
define the "grammar" that computers can use to
"talk" to each other.
-
What is IP?
IP stands for "Internet Protocol". It can be thought
of as the common language of computers on the Internet. There are
a number of detailed descriptions of IP given elsewhere, so we
won't cover it in detail in this document. However, it is
important to know a few things about IP in order to understand how
to secure your computer. Here we’ll cover IP addresses, static
vs. dynamic addressing, NAT, and TCP and UDP Ports.
An overview of TCP/IP can be found in the TCP/IP Frequently
Asked Questions (FAQ) at
-
http://www.faqs.org/faqs/internet/tcp-ip/tcp-ip-faq/part1/
and
-
http://www.faqs.org/faqs/internet/tcp-ip/tcp-ip-faq/part2/
-
What is an IP address?
IP addresses are analogous to telephone numbers – when you
want to call someone on the telephone, you must first know their
telephone number. Similarly, when a computer on the Internet needs
to send data to another computer, it must first know its IP
address. IP addresses are typically shown as four numbers
separated by decimal points, or “dots”. For example,
10.24.254.3 and 192.168.62.231 are IP addresses.
If you need to make a telephone call but you only know the
person’s name, you can look them up in the telephone directory
(or call directory services) to get their telephone number. On the
Internet, that directory is called the Domain Name System, or DNS
for short. If you know the name of a server, say www.cert.org, and
you type this into your web browser, your computer will then go
ask its DNS server what the numeric IP address is that is
associated with that name.
Every computer on the Internet has an IP address associated
with it that uniquely identifies it. However, that address may
change over time, especially if the computer is
-
dialing into an Internet Service Provider (ISP)
-
connected behind a network firewall
-
connected to a broadband service using dynamic IP
addressing.
-
What are static and dynamic addressing?
Static IP addressing occurs when an ISP permanently assigns one
or more IP addresses for each user. These addresses do not change
over time. However, if a static address is assigned but not in
use, it is effectively wasted. Since ISPs have a limited number of
addresses allocated to them, they sometimes need to make more
efficient use of their addresses.
Dynamic IP addressing allows the ISP to efficiently utilize
their address space. Using dynamic IP addressing, the IP addresses
of individual user computers may change over time. If a dynamic
address is not in use, it can be automatically reassigned to
another computer as needed.
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What is NAT?
Network Address Translation (NAT) provides a way to hide the IP
addresses of a private network from the Internet while still
allowing computers on that network to access the Internet. NAT can
be used in many different ways, but one method frequently used by
home users is called "masquerading".
Using NAT masquerading, one or more devices on a LAN can be
made to appear as a single IP address to the outside Internet.
This allows for multiple computers in a home network to use a
single cable modem or DSL connection without requiring the ISP to
provide more than one IP address to the user. Using this method,
the ISP-assigned IP address can be either static or dynamic. Most
network firewalls support NAT masquerading.
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What are TCP and UDP Ports?
TCP (Transmission Control Protocol) and UDP (User Datagram
Protocol) are both protocols that use IP. Whereas IP allows two
computers to talk to each other across the Internet, TCP and UDP
allow individual applications (also known as "services")
on those computers to talk to each other.
In the same way that a telephone number or physical mail box
might be associated with more than one person, a computer might
have multiple applications (e.g. email, file services, web
services) running on the same IP address. Ports allow a computer
to differentiate services such as email data from web data. A port
is simply a number associated with each application that uniquely
identifies that service on that computer. Both TCP and UDP use
ports to identify services. Some common port numbers are 80 for
web (HTTP), 25 for email (SMTP), and 53 for Dmain Name System
(DNS).
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What is a firewall?
The Firewalls FAQ (http://www.faqs.org/faqs/firewalls-faq/)
defines a firewall as "a system or group of systems that
enforces an access control policy between two networks." In
the context of home networks, a firewall typically takes one of
two forms:
-
Software firewall - specialized software running on
an individual computer, or
-
Network firewall - a dedicated device designed to
protect one or more computers.
Both types of firewall allow the user to define access policies
for inbound connections to the computers they are protecting. Many
also provide the ability to control what services (ports) the
protected computers are able to access on the Internet (outbound
access). Most firewalls intended for home use come with
pre-configured security policies from which the user chooses, and
some allow the user to customize these policies for their specific
needs.
More information on firewalls can be found in the Additional
resources section of this document.
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What does antivirus software do?
There are a variety of antivirus software packages that operate
in many different ways, depending on how the vendor chose to
implement their software. What they have in common, though, is
that they all look for patterns in the files or memory of your
computer that indicate the possible presence of a known virus.
Antivirus packages know what to look for through the use of virus
profiles (sometimes called "signatures") provided by the
vendor.
New viruses are discovered daily. The effectiveness of
antivirus software is dependent on having the latest virus
profiles installed on your computer so that it can look for
recently discovered viruses. It is important to keep these
profiles up to date.
More information about viruses and antivirus software can be
found on the CERT Computer Virus Resource page
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http://www.cert.org/other_sources/viruses.html
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Computer security risks to home users
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What is at risk?
Information security is concerned with three main areas:
-
Confidentiality - information should be available only to
those who rightfully have access to it
-
Integrity -- information should be modified only by those
who are authorized to do so
-
Availability -- information should be accessible to those
who need it when they need it
These concepts apply to home Internet users just as much as
they would to any corporate or government network. You probably
wouldn't let a stranger look through your important documents. In
the same way, you may want to keep the tasks you perform on your
computer confidential, whether it's tracking your investments or
sending email messages to family and friends. Also, you should
have some assurance that the information you enter into your
computer remains intact and is available when you need it.
Some security risks arise from the possibility of intentional
misuse of your computer by intruders via the Internet. Others are
risks that you would face even if you weren't connected to the
Internet (e.g. hard disk failures, theft, power outages). The bad
news is that you probably cannot plan for every possible risk. The
good news is that you can take some simple steps to reduce the
chance that you'll be affected by the most common threats -- and
some of those steps help with both the intentional and accidental
risks you're likely to face.
Before we get to what you can do to protect your computer or
home network, let’s take a closer look at some of these risks.
-
Intentional misuse of your computer
The most common methods used by intruders to gain control of
home computers are briefly described below. More detailed
information is available by reviewing the URLs listed in the References
section below.
-
Trojan
horse programs
-
Back
door and remote administration programs
-
Denial
of service
-
Being
an intermediary for another attack
-
Unprotected
Windows shares
-
Mobile
code (Java, JavaScript, and ActiveX)
-
Cross-site
scripting
-
Email
spoofing
-
Email-borne
viruses
-
Hidden
file extensions
-
Chat
clients
-
Packet
sniffing
-
Trojan horse programs
Trojan horse programs are a common way for intruders to
trick you (sometimes referred to as "social
engineering") into installing "back door"
programs. These can allow intruders easy access to your
computer without your knowledge, change your system
configurations, or infect your computer with a computer virus.
More information about Trojan horses can be found in the
following document.
-
http://www.cert.org/advisories/CA-1999-02.html
-
Back door and remote administration programs
On Windows computers, three tools commonly used by
intruders to gain remote access to your computer are
BackOrifice, Netbus, and SubSeven. These back door or remote
administration programs, once installed, allow other people to
access and control your computer. We recommend that you review
the CERT vulnerability note about Back Orifice. This document
describes how it works, how to detect it, and how to protect
your computers from it:
-
http://www.cert.org/vul_notes/VN-98.07.backorifice.html
-
Denial of service
Another form of attack is called a denial-of-service (DoS)
attack. This type of attack causes your computer to crash or
to become so busy processing data that you are unable to use
it. In most cases, the latest patches will prevent the attack.
The following documents describe denial-of-service attacks in
greater detail.
-
http://www.cert.org/advisories/CA-2000-01.html
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http://www.cert.org/archive/pdf/DoS_trends.pdf
It is important to note that in addition to being the
target of a DoS attack, it is possible for your computer to be
used as a participant in a denial-of-service attack on another
system.
-
Being an intermediary for another attack
Intruders will frequently use compromised computers as
launching pads for attacking other systems. An example of this
is how distributed denial-of-service (DDoS) tools are used.
The intruders install an "agent" (frequently through
a Trojan horse program) that runs on the compromised computer
awaiting further instructions. Then, when a number of agents
are running on different computers, a single
"handler" can instruct all of them to launch a
denial-of-service attack on another system. Thus, the end
target of the attack is not your own computer, but someone
else’s -- your computer is just a convenient tool in a
larger attack.
-
Unprotected Windows shares
Unprotected Windows networking shares can be exploited by
intruders in an automated way to place tools on large numbers
of Windows-based computers attached to the Internet. Because
site security on the Internet is interdependent, a compromised
computer not only creates problems for the computer's owner,
but it is also a threat to other sites on the Internet. The
greater immediate risk to the Internet community is the
potentially large number of computers attached to the Internet
with unprotected Windows networking shares combined with
distributed attack tools such as those described in
-
http://www.cert.org/incident_notes/IN-2000-01.html
Another threat includes malicious and destructive code,
such as viruses or worms, which leverage unprotected Windows
networking shares to propagate. One such example is the 911
worm described in
-
http://www.cert.org/incident_notes/IN-2000-03.html
There is great potential for the emergence of other
intruder tools that leverage unprotected Windows networking
shares on a widespread basis.
-
Mobile code (Java/JavaScript/ActiveX)
There have been reports of problems with "mobile
code" (e.g. Java, JavaScript, and ActiveX). These are
programming languages that let web developers write code that
is executed by your web browser. Although the code is
generally useful, it can be used by intruders to gather
information (such as which web sites you visit) or to run
malicious code on your computer. It is possible to disable
Java, JavaScript, and ActiveX in your web browser. We
recommend that you do so if you are browsing web sites that
you are not familiar with or do not trust.
Also be aware of the risks involved in the use of mobile
code within email programs. Many email programs use the same
code as web browsers to display HTML. Thus, vulnerabilities
that affect Java, JavaScript, and ActiveX are often applicable
to email as well as web pages.
More information on malicious code is available in http://www.cert.org/tech_tips/malicious_code_FAQ.html
More information on ActiveX security is available in http://www.cert.org/archive/pdf/activeX_report.pdf
-
Cross-site scripting
A malicious web developer may attach a script to something
sent to a web site, such as a URL, an element in a form, or a
database inquiry. Later, when the web site responds to you,
the malicious script is transferred to your browser.
You can potentially expose your web browser to malicious
scripts by
-
following links in web pages, email messages, or
newsgroup postings without knowing what they link to
-
using interactive forms on an untrustworthy site
-
viewing online discussion groups, forums, or other
dynamically generated pages where users can post text
containing HTML tags
More information regarding the risks posed by malicious
code in web links can be found in CA-2000-02
Malicious HTML Tags Embedded in Client Web Requests.
[ Back to top ]
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Email spoofing
Email “spoofing” is when an email message appears to
have originated from one source when it actually was sent from
another source. Email spoofing is often an attempt to trick
the user into making a damaging statement or releasing
sensitive information (such as passwords).
Spoofed email can range from harmless pranks to social
engineering ploys. Examples of the latter include
-
email claiming to be from a system administrator
requesting users to change their passwords to a specified
string and threatening to suspend their account if they do
not comply
-
email claiming to be from a person in authority
requesting users to send them a copy of a password file or
other sensitive information
Note that while service providers may occasionally request
that you change your password, they usually will not
specify what you should change it to. Also, most legitimate
service providers would never ask you to send them any
password information via email. If you suspect that you may
have received a spoofed email from someone with malicious
intent, you should contact your service provider's support
personnel immediately.
-
Email borne viruses
Viruses and other types of malicious code are often spread
as attachments to email messages. Before opening any
attachments, be sure you know the source of the attachment. It
is not enough that the mail originated from an address you
recognize. The Melissa virus (see References)
spread precisely because it originated from a familiar
address. Also, malicious code might be distributed in amusing
or enticing programs.
Many recent viruses use these social engineering techniques
to spread. Examples include
Never run a program unless you know it to be authored by a
person or company that you trust. Also, don't send programs of
unknown origin to your friends or coworkers simply because
they are amusing -- they might contain a Trojan horse program.
-
Hidden file extensions
Windows operating systems contain an option to "Hide
file extensions for known file types". The option is
enabled by default, but a user may choose to disable this
option in order to have file extensions displayed by Windows.
Multiple email-borne viruses are known to exploit hidden file
extensions. The first major attack that took advantage of a
hidden file extension was the VBS/LoveLetter worm which
contained an email attachment named "LOVE-LETTER-FOR-YOU.TXT.vbs".
Other malicious programs have since incorporated similar
naming schemes. Examples include
-
Downloader (MySis.avi.exe or QuickFlick.mpg.exe)
-
VBS/Timofonica (TIMOFONICA.TXT.vbs)
-
VBS/CoolNote (COOL_NOTEPAD_DEMO.TXT.vbs)
-
VBS/OnTheFly (AnnaKournikova.jpg.vbs)
The files attached to the email messages sent by these
viruses may appear to be harmless text (.txt), MPEG (.mpg),
AVI (.avi) or other file types when in fact the file is a
malicious script or executable (.vbs or .exe, for example).
For further information about these and other viruses, please
visit the sites listed on our Computer Virus Resource page:
-
http://www.cert.org/other_sources/viruses.html
-
Chat clients
Internet chat applications, such as instant messaging
applications and Internet Relay Chat (IRC) networks, provide a
mechanism for information to be transmitted bi-directionally
between computers on the Internet. Chat clients provide groups
of individuals with the means to exchange dialog, web URLs,
and in many cases, files of any type.
Because many chat clients allow for the exchange of
executable code, they present risks similar to those of email
clients. As with email clients, care should be taken to limit
the chat client’s ability to execute downloaded files. As
always, you should be wary of exchanging files with unknown
parties.
-
Packet sniffing
A packet sniffer is a program that captures data from
information packets as they travel over the network. That data
may include user names, passwords, and proprietary information
that travels over the network in clear text. With perhaps
hundreds or thousands of passwords captured by the packet
sniffer, intruders can launch widespread attacks on systems.
Installing a packet sniffer does not necessarily require
administrator-level access.
Relative to DSL and traditional dial-up users, cable modem
users have a higher risk of exposure to packet sniffers since
entire neighborhoods of cable modem users are effectively part
of the same LAN. A packet sniffer installed on any cable modem
user's computer in a neighborhood may be able to capture data
transmitted by any other cable modem in the same neighborhood.
-
Accidents and other risks
In addition to the risks associated with connecting your
computer to the Internet, there are a number of risks that apply
even if the computer has no network connections at all. Most of
these risks are well-known, so we won’t go into much detail in
this document, but it is important to note that the common
practices associated with reducing these risks may also help
reduce susceptibility to the network-based risks discussed above.
-
Disk failure
Recall that availability is one of the three key elements
of information security. Although all stored data can become
unavailable -- if the media it’s stored on is physically
damaged, destroyed, or lost -- data stored on hard disks is at
higher risk due to the mechanical nature of the device. Hard
disk crashes are a common cause of data loss on personal
computers. Regular system backups are the only effective
remedy.
-
Power failure and surges
Power problems (surges, blackouts, and brown-outs) can
cause physical damage to a computer, inducing a hard disk
crash or otherwise harming the electronic components of the
computer. Common mitigation methods include using surge
suppressors and uninterruptible power supplies (UPS).
-
Physical Theft
Physical theft of a computer, of course, results in the
loss of confidentiality and availability, and (assuming the
computer is ever recovered) makes the integrity of the data
stored on the disk suspect. Regular system backups (with the
backups stored somewhere away from the computer) allow for
recovery of the data, but backups alone cannot address
confidentiality. Cryptographic tools are available that can
encrypt data stored on a computer’s hard disk. The CERT/CC
encourages the use of these tools if the computer contains
sensitive data or is at high risk of theft (e.g. laptops or
other portable computers).
-
Actions home users can take to protect their computer systems
The CERT/CC recommends the following practices to home users:
-
Consult
your system support personnel if you work from home
-
Use
virus protection software
-
Use
a firewall
-
Don’t
open unknown email attachments
-
Don’t
run programs of unknown origin
-
Disable
hidden filename extensions
-
Keep
all applications (including your operating system) patched
-
Turn
off your computer or disconnect from the network when not in use
-
Disable
Java, JavaScript, and ActiveX if possible
-
Disable
scripting features in email programs
-
Make
regular backups of critical data
-
Make
a boot disk in case your computer is damaged or compromised
Further discussion on each of these points is given below.
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Recommendations
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Consult your system support personnel if you work from home
If you use your broadband access to connect to your employer's
network via a Virtual Private Network (VPN) or other means, your
employer may have policies or procedures relating to the security
of your home network. Be sure to consult with your employer's
support personnel, as appropriate, before following any of the
steps outlined in this document.
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Use virus protection software
The CERT/CC recommends the use of anti-virus software on all
Internet-connected computers. Be sure to keep your anti-virus
software up-to-date. Many anti-virus packages support automatic
updates of virus definitions. We recommend the use of these
automatic updates when available.
See http://www.cert.org/other_sources/viruses.html#VI
for more information.
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Use a firewall
We strongly recommend the use of some type of firewall product,
such as a network appliance or a personal firewall software
package. Intruders are constantly scanning home user systems for
known vulnerabilities. Network firewalls (whether software or
hardware-based) can provide some degree of protection against
these attacks. However, no firewall can detect or stop all
attacks, so it’s not sufficient to install a firewall and then
ignore all other security measures.
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Don't open unknown email attachments
Before opening any email attachments, be sure you know the
source of the attachment. It is not enough that the mail
originated from an address you recognize. The Melissa virus spread
precisely because it originated from a familiar address. Malicious
code might be distributed in amusing or enticing programs.
If you must open an attachment before you can verify the
source, we suggest the following procedure:
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be sure your virus definitions are up-to-date (see "Use
virus protection software" above)
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save the file to your hard disk
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scan the file using your antivirus software
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open the file
For additional protection, you can disconnect your computer's
network connection before opening the file.
Following these steps will reduce, but not wholly eliminate,
the chance that any malicious code contained in the attachment
might spread from your computer to others.
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Don't run programs of unknown origin
Never run a program unless you know it to be authored by a
person or company that you trust. Also, don't send programs of
unknown origin to your friends or coworkers simply because they
are amusing -- they might contain a Trojan horse program.
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Disable hidden filename extensions
Windows operating systems contain an option to "Hide file
extensions for known file types". The option is enabled by
default, but you can disable this option in order to have file
extensions displayed by Windows. After disabling this option,
there are still some file extensions that, by default, will
continue to remain hidden.
There is a registry value which, if set, will cause Windows to
hide certain file extensions regardless of user configuration
choices elsewhere in the operating system. The "NeverShowExt"
registry value is used to hide the extensions for basic Windows
file types. For example, the ".LNK" extension associated
with Windows shortcuts remains hidden even after a user has turned
off the option to hide extensions.
Specific instructions for disabling hidden file name extensions
are given in http://www.cert.org/incident_notes/IN-2000-07.html
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Keep all applications, including your operating system, patched
Vendors will usually release patches for their software when a
vulnerability has been discovered. Most product documentation
offers a method to get updates and patches. You should be able to
obtain updates from the vendor's web site. Read the manuals or
browse the vendor's web site for more information.
Some applications will automatically check for available
updates, and many vendors offer automatic notification of updates
via a mailing list. Look on your vendor's web site for information
about automatic notification. If no mailing list or other
automated notification mechanism is offered you may need to check
periodically for updates.
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Turn off your computer or disconnect from the network when not
in use
Turn off your computer or disconnect its Ethernet interface
when you are not using it. An intruder cannot attack your computer
if it is powered off or otherwise completely disconnected from the
network.
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Disable Java, JavaScript, and ActiveX if possible
Be aware of the risks involved in the use of "mobile
code" such as ActiveX, Java, and JavaScript. A malicious web
developer may attach a script to something sent to a web site,
such as a URL, an element in a form, or a database inquiry. Later,
when the web site responds to you, the malicious script is
transferred to your browser.
The most significant impact of this vulnerability can be
avoided by disabling all scripting languages. Turning off these
options will keep you from being vulnerable to malicious scripts.
However, it will limit the interaction you can have with some web
sites.
Many legitimate sites use scripts running within the browser to
add useful features. Disabling scripting may degrade the
functionality of these sites.
Detailed instructions for disabling browser scripting languages
are available in http://www.cert.org/tech_tips/malicious_code_FAQ.html
More information on ActiveX security, including recommendations
for users who administer their own computers, is available in http://www.cert.org/archive/pdf/activeX_report.pdf
More information regarding the risks posed by malicious code in
web links can be found in CA-2000-02
Malicious HTML Tags Embedded in Client Web Requests.
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Disable scripting features in email programs
Because many email programs use the same code as web browsers
to display HTML, vulnerabilities that affect ActiveX, Java, and
JavaScript are often applicable to email as well as web pages.
Therefore, in addition to disabling scripting features in web
browsers (see "Disable
Java, JavaScript, and ActiveX if possible", above), we
recommend that users also disable these features in their email
programs.
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Make regular backups of critical data
Keep a copy of important files on removable media such as ZIP
disks or recordable CD-ROM disks (CD-R or CD-RW disks). Use
software backup tools if available, and store the backup disks
somewhere away from the computer.
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Make a boot disk in case your computer is damaged or compromised
To aid in recovering from a security breach or hard disk
failure, create a boot disk on a floppy disk which will help when
recovering a computer after such an event has occurred. Remember,
however, you must create this disk before you have a
security event.
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